Administrative Assistant (Resource Management)

ERP International is seeking a Resource Management Assistant for a full-time position, in support of the Mike O'Callaghan Federal Medical Center, Nellis AFB, NV.  Apply online today and discover more about this outstanding practice opportunity.  www.erpinternational.com

Be the Best!  Join our team of exceptional health care professionals across the nation. Come discover the immense pride and job satisfaction ERP Employees experience in providing care for our Military Members, their Families and Retired Military Veterans!  ERP International is honored to have been named one of The Washington Post’s 2024 Top Workplaces!

* Excellent Compensation & Exceptional Comprehensive Benefits!
* Paid Vacation, Paid Sick Time, Plus 11 Paid Federal Holidays! 

* Medical/Dental/Vision, LTD/STD/Life, and Health Savings Account available, and more!
* Annual CME Stipend and License/Certification Reimbursement!

* Matching 401K!

About ERP International, LLC: ERP is a nationally respected provider of health, science, and technology solutions supporting clients in the government and commercial sectors. We provide comprehensive enterprise information technology, strategic sourcing, and management solutions to DoD and federal civilian agencies in 40 states. Founded in 2006, ERP is headquartered in Laurel, MD and maintains satellite offices in Montgomery, AL and San Antonio, TX - plus project locations nationwide. ERP is an Equal Opportunity Employer - Disability and Veteran.

Work Schedule:

Monday-Friday, 7:30am to 4:30pm

No Holidays, No Weekends, No Call!

Core Position Duties:

Serves as program assistant performing data collection, computation, interpretation, and presentation. Provides office assistance by performing various clerical and administrative duties such as developing presentations, performing office automation duties such as word processing, email correspondence, managing suspense’s, creating briefing charts, and development/tabulation of spreadsheets. Provides assistance to the Uniform Business Office (UBO) programs, including performing medical billing for Interagency and Third-Party Collections (TPC), Medical Services Account (MSA) and Medical Affirmative Claims (MAC). Assists Data Quality programs by providing customer service, utilizing, and ensuring compliance with personnel timekeeping and workload systems Defense Medical Human Resources System-internet (DMHRSi), Automated Time Attendance and Production System (ATAAPS), and Medical Expense and Performance Reporting System (MEPRS). 

• Provides timely responses and positive customer service for any assigned Resource Management programs.
• Educates beneficiaries and MTF staff about the various billing and collection programs and processes to ensure compliance (e.g., DD2569 form collections).
• Engages with internal and external agencies to assemble necessary files (e.g., request billing preauthorization (s)).
• Facilitates Interagency and Third-Party Collections, Medical Service Account and Medical Affirmative Claims IAW DoD 6010.15-M, Military Treatment Facility (MTF) Uniformed Business Office (UBO) Manual.
• Reviews medical records when needed for clarification of medical treatment, history of illness, medical tests, accident information or any other clarification for billing purposes (e.g., denial appeals).
• Initiates, processes, and ensures timely resolution of claims for first or third-party payers on behalf of beneficiaries treated in MTFs. Claims will be transmitted using the proper forms or electronic systems as appropriate.
• Utilizes and ensures personnel compliance with DMHRSi and ATAAPS timekeeping systems by all applicable due dates, including in/out-processing and other customer service support.
• Provides data outputs, analysis, reports, and program recommendations for any assigned Resource Management programs.
• Performs other administrative and clerical duties in support of the medical care and operational support.
• Assists working groups in planning and preparation of projects. Provides technical assistance with computer programs, data collection and compilation, and presentation methods.
• Composes, proofreads, and edits documents. Ensures procedural and grammatical accuracy, conformance with general policy, and factual correctness. Ensures coordination procedures are followed.
• Composes, proofreads, edits, and tracks complicated reports that may be in multiple computer software formats. Works with the PMs to determine format, content, charts, and supporting documentation required to meet higher headquarters or other DoD requirements.
• Establishes, monitors, and manages suspense dates and brings to PM’s attention any conflicts in schedule.
• Contact for the program office, field unit and the PMs, responsible for the receipt, control, logging, safekeeping, and necessary action on program related sensitive items.

Specific military systems may include, but are not limited to:

• Armed Forces Billing and Collection Utilization Solution (ABACUS) or similar billing systems
• Armed Forces Health Longitudinal Technology Application (AHLTA), Composite Health Care Systems (CHCS), MHS GENESIS, or similar electronic health systems
• Medical Expense and Performance Reporting System (MEPRS) or similar data quality systems
• Defense Enrollment Eligibility Reporting System (DEERS)
• Defense Medical Human Resources System-internet (DMHRSi), Automated Time Attendance and Production System (ATAAPS), or similar workload and timekeeping systems

Minimum Qualifications:

* Education: A High school diploma and able to demonstrate their expertise through a combination of education and experience.
* Experience: At least one-year relevant experience with Resource Management programs or specialized registered Health Information Technician (RHIT) or Registered Health Information Administrator certification required.

* Knowledge and Skills required:

• Advanced knowledge in the use of Power Point, Excel, and Word software, capable of editing, developing, and reformatting complex formats (graphics, tables within text, revise and update spreadsheets, etc.).
• Ability to read, interpret medical documentation, and understand medical terminology to correctly bill both outpatient and inpatient services.
• Fully capable collecting, compiling, editing, analyzing, and presenting data.
• Fully capable in development and editing of lengthy, complicated reports that may require multiple software formats.
• Knowledgeable in development, implementation, interpretation, and short- and long-term tracking of surveys and critiques.
• Technical assistant/advisor to working groups planning and preparing presentations for annual PM Conferences. Skilled ability in teamwork, software, and oral communication required.
• Ability to compose correspondence from draft to final version, both electronic and hard copy.
• English language, correct grammar, spelling, punctuation, capitalization, and format to prepare and edits written correspondence, reports and presentations.
• Standard office equipment, such as computers, typewriters, copiers, fax machines, telephone systems and office automation systems to perform a range of office support.
• General medical ethics, telephone etiquette, excellent communications, and customer service skills.
• Computer Skill Competency: MSS Personnel shall demonstrate competency as required in the contract and as follows: Proficient with Microsoft Office, particularly MS Excel, and a fully qualified typist with a minimum of 50 WPM is required.

* Licensure/Certification: N/A.

* Life Support Certification: BLS required.
* Security: Must possess ability to pass a Government background check/security clearance.